We want you to be completely satisfied with your purchase. If you need to return an item, please carefully review our return policy below:
Return Authorization
- All returns require a Return Merchandise Authorization (RMA) number.
- Returns without an RMA number will not be credited.
- RMA numbers are valid for 5 working days after issuance.
To request an RMA number, please contact our Returns Department at 1-800-397-0012.
Return Conditions
- Merchandise must be returned in its original packaging and as-shipped condition.
- All returns must include a copy of the invoice or the invoice number and date.
- ALL RETURNS are subject to a 15% restocking fee.
Reporting Shortages or Defects
- Shortages or defective items must be reported within 7 business days of delivery.
Return Deadlines
- Returns will not be accepted after 30 days from the delivery date.
Contact Information
For assistance with returns, please reach out to our Returns Department at:
Phone: 1-800-397-0012
Thank you for your understanding and cooperation!